This Privacy Policy explains how pak356 collects, uses, stores, and protects your personal information. We take your privacy seriously and are committed to handling your data transparently and responsibly.
1.1 pak356 ("we", "us", "pak356", "the Platform") operates the online casino and sports betting platform accessible at pak356.com. pak356 is the data controller in respect of personal data collected from users of the platform.
1.2 This Privacy Policy applies to all personal data collected through the pak356 website, mobile interface, customer support channels, and any other interactions you have with pak356, including account registration, deposits, withdrawals, gameplay, and communications.
1.3 By registering an account or otherwise using pak356, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you must not use the pak356 platform.
2.1 pak356 collects personal data that you provide directly and data generated through your use of the platform. The categories of data collected are described below.
| Category | Data Collected | Source |
|---|---|---|
| Registration Data | Mobile number, password (hashed), date of birth, country of residence | Provided by you at sign-up |
| Identity Verification | CNIC number, copy of CNIC, proof of address, source of funds documentation | Provided by you during KYC |
| Financial Data | JazzCash / Easypaisa mobile wallet details, bank account name and number (HBL, UBL, Meezan Bank, Bank Alfalah), deposit and withdrawal history | Provided by you and generated by platform use |
| Gameplay Data | Game sessions, bet history, wagering amounts in PKR, win/loss records, bonus usage | Generated automatically |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Collected automatically |
| Communications | Live chat transcripts, support ticket content, any messages sent to pak356 | Provided by you |
2.2 pak356 does not collect sensitive personal data beyond what is necessary for identity verification, anti-money laundering (AML) compliance, and responsible gaming obligations. We do not collect biometric data.
3.1 pak356 uses your personal data for the following purposes:
3.2 pak356 will not use your personal data for purposes incompatible with those listed above without first obtaining your explicit consent.
4.1 pak356 processes your personal data on the following legal bases:
5.1 pak356 does not sell your personal data to any third party. We share personal data only in the circumstances described below.
5.2 Payment Processors: We share necessary financial data with JazzCash, Easypaisa, HBL, UBL, Meezan Bank, and Bank Alfalah to process deposits and withdrawals. These providers process data under their own privacy policies and applicable Pakistani banking regulations.
5.3 Game Providers: pak356's casino game library is powered by licensed software providers including Evolution Gaming, Pragmatic Play, JILI, and NetEnt. Your gameplay session data may be processed by these providers' systems for game operation and fairness verification purposes.
5.4 Regulatory Authorities: pak356 may be required by law or regulatory direction to disclose player data — including identity, transaction history, and gameplay records — to licensing authorities, financial intelligence units, or law enforcement agencies. Such disclosures are made only when legally required.
5.5 Identity Verification Services: During KYC processes, CNIC data may be shared with authorised identity verification service providers operating under equivalent data protection standards.
All third parties with whom pak356 shares personal data are contractually required to protect that data in accordance with applicable data protection standards. pak356 does not permit third parties to use your data for their own marketing purposes.
6.1 pak356 uses cookies and similar technologies to operate the platform, maintain login sessions, remember user preferences, and analyse platform performance. The cookies used by pak356 fall into the following categories:
6.2 You may manage or delete cookies through your browser settings. Disabling essential cookies will prevent you from logging in to pak356 and using core platform features.
7.1 pak356 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, AML, and accounting obligations.
7.2 As a general rule, pak356 retains account and transaction data for a minimum of five (5) years from account closure or the last transaction, in accordance with applicable AML record-keeping requirements.
7.3 KYC documentation — including CNIC copies and proof of address — is retained for the duration of the account relationship and for a minimum of five (5) years thereafter.
7.4 Self-exclusion records are retained for a minimum of seven (7) years to prevent re-registration during the exclusion period.
7.5 Marketing consent records are retained for the period during which marketing communications are sent and for a period of three (3) years thereafter for compliance purposes.
8.1 pak356 implements technical and organisational security measures appropriate to the sensitivity of the data processed. These include:
8.2 Notwithstanding the above, no internet transmission or electronic storage system is entirely secure. pak356 cannot guarantee absolute security and will not be held liable for breaches resulting from events outside our reasonable control. In the event of a material data breach affecting your rights, pak356 will notify affected players in accordance with applicable regulatory requirements.
9.1 Subject to applicable data protection law, you have the following rights in respect of your personal data held by pak356:
9.2 To exercise any of the above rights, contact pak356 support via live chat or email at [email protected]. pak356 will respond within 30 days of receiving a valid request, and may request identity verification before processing.
10.1 pak356 is strictly for persons aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If pak356 becomes aware that data has been collected from a minor, that data will be deleted and the associated account closed immediately.
10.2 Parents and guardians who believe a minor has registered on pak356 should contact support immediately via live chat. pak356 takes all such reports seriously and will act promptly.
11.1 pak356 uses gameplay and transaction data to support responsible gaming obligations. This includes identifying patterns of play that may indicate problem gambling and triggering appropriate interventions such as responsible gaming messages or account reviews.
11.2 Self-exclusion data is processed to prevent self-excluded players from opening new pak356 accounts and to suppress marketing communications. This processing is conducted in the legitimate interests of player protection and is considered a core responsible gaming obligation.
11.3 For further information on the responsible gaming tools available at pak356, including deposit limits, session reminders, and self-exclusion, please see our Responsible Gaming Policy. All responsible gaming features are available free of charge within your pak356 account dashboard. 18+
12.1 pak356 reserves the right to update this Privacy Policy at any time. Material changes will be notified to registered players via a notice displayed upon login. The "Last Updated" date at the top of this page will always reflect the most recent version.
12.2 Your continued use of pak356 following notification of changes constitutes acceptance of the revised Privacy Policy. If you do not accept the revised Policy, you must cease using pak356 and may request account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by pak356, please contact our Data Protection team:
pak356 will acknowledge all privacy-related enquiries within 48 hours and aim to resolve them within 30 days.
Every data exchange between your device and pak356 servers is protected by SSL/TLS encryption to industry-standard levels.
pak356 never sells your personal data to third parties. Sharing is limited to payment processors, game providers, and mandatory regulatory disclosures.
Access, correct, delete, or export your pak356 account data at any time. Contact our support team via live chat to exercise your rights.
JazzCash and Easypaisa transactions are processed over encrypted channels. Bank details for HBL, UBL, Meezan, and Bank Alfalah are never stored beyond processing.
pak356 meets international AML record-keeping obligations, retaining data for the required period to support regulatory audits and lawful disclosures.
Your gameplay data is analysed to support responsible gaming interventions. Self-exclusion records are retained to protect you from re-registration during exclusion periods.